How To Get Medical Care When You Need It Fast
Would you like the ability to seek basic medical care from the comfort of your own home?
If so, the telemedicine services in the State Group Health Insurance Program may allow you to do so.
Take these steps now to prepare for the unexpected:
- Watch the Get Medical Care When You Need It Fast video to help you determine if telemedicine may meet your needs.
- Complete the Get Ready For Care worksheet to help you plan for where to go if telemedicine will not meet your needs (e.g. primary care physician, urgent care facility).
What is telemedicine/telehealth (used interchangeably)?
The remote diagnosis and treatment of patients by means of electronic communication. This means that for non-urgent medical care, you may be able to access care through video chat or a virtual house call. Through telemedicine, a doctor may recommend treatment, prescribe medication, refer you to a specialist or tell you, based on your symptoms, if you should see a doctor in-person.
Why should you consider telemedicine services?
You may receive care quicker and it may be more convenient than going to your doctor’s office or to urgent care. They are also typically less expensive than an office visit or urgent care visit.
How will your telemedicine service be covered by the State Group Health Insurance plan?
Due to the Coronavirus Aid, Relief and Economic Security Act, effective March 27 through December 31, 2020, telemedicine services are covered at 100%. Any follow-up care may be subject to the copayment, deductible and/or coinsurance as described on the Comparison of Health and Pharmacy Benefits.
How can you obtain additional information regarding telemedicine services?
Generally, health plans offer telemedicine services through their online portals and/or through a mobile app. If you’re unable to find telemedicine information through your health insurance plans online portal, contact your health insurance plan directly by calling the toll-free number on your health insurance ID card. Otherwise, go to ETF's Telehealth Options web page for more information.
Source: UW System Human Resources